Answers to common questions about Juvern products, formats, installation, cleaning, and partnership opportunities
Products
Product information and material options
What is the product thickness?
Our standard product thickness is 2.5 mm. We also support custom thickness options from 2.5 mm to 6 mm depending on project requirements.
What backing material options are available?
We offer different backing options for different applications, including PVC, felt, recycled cotton, recycled PP, and rubber flooring backing.
Do you have PVC-free products?
Yes. In 2026, we will launch a fully PVC-free tile product.
Formats
Standard sizes and format questions
What are the standard sizes?
Our standard roll size is 2 m × 20 m, and our standard tile size is 50 cm × 50 cm.
What are those sizes in imperial units?
The roll size is approximately 6.56 ft × 65.62 ft, and the tile size is approximately 19.7 in × 19.7 in.
Are custom formats available?
Depending on the product and project, Juvern can support different backing choices and custom thickness solutions, and selected custom formats may also be possible.
Installation
Subfloor and installation conditions
What floor condition is needed before installation?
The floor should be relatively flat and prepared with self-leveling cement before installation.
Where can I find installation guidance?
You can review our Installation Guide for more detailed information.
Can Juvern help with technical questions before installation?
Yes. We can provide technical support, specification help, and practical guidance before project installation begins.
Maintenance
Cleaning and long-term care
How should the floor be cleaned?
We recommend regular machine cleaning, with machine deep-cleaning once or twice per year depending on use conditions. Please refer to our maintenance instructions for full details.
Where can I find cleaning instructions?
You can review our Maintenance Guide for full cleaning and care information.
Is Juvern suitable for commercial spaces that need easier maintenance?
Yes. Juvern products are designed for commercial interiors where durability and easier long-term care are important.
Partnership
Business development and cooperation
Is Juvern looking for partners?
Yes. We are always looking for suitable partners around the world to bring Juvern to more markets and more projects.
How can I discuss partnership opportunities?
Please contact us through the Contact page if you are interested in distribution, regional cooperation, or other partnership opportunities.
Still Need Help?
If you need more detail, we can support you directly.
Contact us for technical data, installation support, maintenance guidance, product clarification, or partnership discussions.